Policy

Shipping policy

OBSSD currently ships orders across India.

Shipping charges

Standard shipping is ₹99. Orders above ₹1,999 qualify for free shipping. The applicable shipping charge is shown at checkout before payment.

Delivery timeline

Delivery typically takes 2–10 days after the order is placed. Delivery times are estimates and may vary because of courier operations, service-area restrictions, public holidays, weather, address issues or other circumstances outside our direct control.

Delivery address

Please provide a complete delivery address, correct PIN code and reachable phone number. Customers are responsible for checking their address and contact information before placing the order. If you notice an error after ordering, contact us promptly, although we cannot guarantee that an address can be changed once processing or dispatch has started.

Delivery issues

If your order has not arrived after the expected delivery window, or if there is a problem with the delivered package, email support.obssdjewels@gmail.com or WhatsApp +91 98190 96496 with your order details.